Customer survey Name First Last 1. Customer support and pre-contractual processExcellentVery goodGoodAveragePoorSatisfaction with the knowledge and advice provided by your sales person.Presentation of the Sales Proposal and quality of information it providedSatisfaction with the design process2. Admin / approval phaseExcellentVery goodGoodAveragePoorProfessionalism & helpfulness when dealing with personnel.Satisfaction with the handling of your application approval process3. Build phaseExcellentVery goodGoodAveragePoorSatisfaction with the knowledge & advice from the Construction SupervisorSatisfaction with the communication quality of the contractors during the build processSatisfaction with the build processSatisfaction with the final product4. General questionsMost definitelyYesNoAre you likely to recommend Crystal Pools to a friend?Do you feel that you received value for money from Crystal Pools?5. MarketingYesNoWould you be happy for Crystal Pools use photographs of your pool for marketing purposes?Would you consider (for a limited time) allowing potential Crystal Pools customers to contact you to ask your opinion on the company?Would you consider (for a limited time) allowing potential Crystal Pools customers to inspect your swimming pool?6. We would love to hear a few words from you about your experience with Crystal Pools.NameThis field is for validation purposes and should be left unchanged.