Inground Concrete Swimming Pool Builders.

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Customer survey

Name
First Last

1. Customer support and pre-contractual process

	Excellent	Very good	Good	Average	Poor
Satisfaction with the knowledge and advice provided by your sales person.
Presentation of the Sales Proposal and quality of information it provided
Satisfaction with the design process

2. Admin / approval phase
Excellent Very good Good Average Poor
Professionalism & helpfulness when dealing with personnel.
Satisfaction with the handling of your application approval process

3. Build phase

	Excellent	Very good	Good	Average	Poor
Satisfaction with the knowledge & advice from the Construction Supervisor
Satisfaction with the communication quality of the contractors during the build process
Satisfaction with the build process
Satisfaction with the final product

4. General questions
Most definitely Yes No
Are you likely to recommend Crystal Pools to a friend?
Do you feel that you received value for money from Crystal Pools?

5. Marketing

	Yes	No
Would you be happy for Crystal Pools use photographs of your pool for marketing purposes?
Would you consider (for a limited time) allowing potential Crystal Pools customers to contact you to ask your opinion on the company?
Would you consider (for a limited time) allowing potential Crystal Pools customers to inspect your swimming pool?

6. We would love to hear a few words from you about your experience with Crystal Pools.
Email
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