About Us

With our 50-year reputation for integrity, honesty and exceptional service, you can depend on us for unbeatable service when it comes to buying a new swimming pool or having an existing one refurbished.

Size is no object: Crystal Pools has built and refurbished them all —  from home swimming pools to large Olympic complexes, special purpose pools, water features and more.

Whatever your needs, we're here to  fully understand and meet them.

Crystal Pools Ensures

• After sales service that’s only a phone call away!
  
• And the very best is that you only have to deal with Crystal!
  
• We Build it.
  
• We Back it!
  
• We Warrant it!
  
• We Honour it!
  

The way we see it, you don’t stay in business almost half a century by building anything less than The Best! We also believe that if we build it right the first time, we won’t have to go back and fix it! This total commitment to quality makes it Better for YOU and good for us!

Our Code of Ethics

• Crystal Pools warrants that we will always give the best advice, guidance and best overall value for money on every proposal we make. If at any time you don’t think we have made the best overall value for money proposition, tell us and we promise to make it right for you!
• Crystal Pools will always provide a clearly written quotation for the client (and not a note on a scrap of paper!)
  
• All visible costs will be included in our original proposal!
  Crystal Pools will always identify any potential surcharges to a contract before you sign!
  
• Crystal Pools will always comply with ALL the rules of the Department of Fair Trading, and will advise you of your rights under the act!
  
• Crystal Pools will always have a Director available should our clients wish to contact them during the construction process.